Returns & Exchanges

At Fresh Sends, we want your home to feel truly yours, which is why we offer a 30-day window for returns on all eligible decor and furnishings. Items must be in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to ensure they arrive back to us safely.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 7-10 business days.